Orders are processed within 1–2 business days. If you place an order after 03:00pm, we will process it on the next business day. Standard shipping within the United States takes 2 to 5 business days.
Returns are accepted within 30 days of delivery. Refunds are processed within 14 business days after we receive your return. They’re issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.
To be eligible for a return, items must be unused, in their original packaging, with all tags and accessories included.
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
Exchanges are available for damaged or incorrect items. Please contact us within 4 days of delivery.
Our customer service is available Monday to Friday, from 09:00 a.m. to 06:00 p.m. If you have a problem, please contact us; we answer within 24 hours.
Email: sales@frogshopfitnes.com
Phone: +1 919-400-1348
Address: 11089 Creektree Dr, Houston, TX 77070, United States